Privacy Policy Page
Privacy Policy of Masters Matrimony
MastersMatrimony.com is an online matrimonial portal endeavouring
constantly to provide you with matrimonial services. This privacy statement is
common to all the matrimonial Website/apps operated under MastersMatrimony.com
Since we are strongly committed to your right to privacy, we have drawn out a
privacy statement with regard to the information we collect from you. You
acknowledge that you are disclosing information voluntarily. By accessing
/using the website/apps and/or by providing your information, you consent to
the collection, use, share, store and process the info you disclose on the
website/apps in accordance with this Privacy Policy. If you do not agree for
use of your information, please do not use or access this website/apps.
What information you need to give in to use this
Website/apps?
The information we gather from members and visitors who apply for the
various services our Website/Apps offers includes, but may not be limited to,
photo of the user, your profile videos you wish to upload, email address, name,
date of birth, educational qualifications, based on your explicitly consent
identify proof documents which you voluntarily submit for verification purpose,
a user-specified password, mailing address, zip/pin code and telephone/mobile
number or fax number.
We use a secure server for credit card transactions to protect the credit
card information of our users and Cookies are used to store the login
information. Cookies are small files placed on your hard drive that will assist
us in providing our services. You may also encounter Cookies or
identical/related devices on certain pages of the website/apps that are placed
by third parties. We do not control the use of cookies by third parties.
If you establish a credit account with us to pay the fees we charge, some
additional information, including a billing address, a credit/debit card number
and a credit/debit card expiration date and tracking information from cheques
or demand drafts is collected.
The user information we collect depends on the context of your interactions
with us and the website or Apps, the choices you make and the products and
features you use. The User Information is used for authentication and account
access, If a user registers using social networking platforms such as Facebook,
Google, LinkedIn and others we may collect personal data you choose to allow us
to access through their APIs. When the user accesses our websites or apps, data
relating to device ID, log files ,Geographic Location, device
Information/specification are also collected automatically.
We may use also your personal information for verification, analysis of
data, usage trends and to evaluate and improve our site/App, marketing research
, preventing of frauds. In our efforts to continually improve our product and
service offerings, we collect and analyse demographic and profile data about
our users' activity on our website/apps. We identify and use your IP address to
help diagnose problems with our server, and to administer our website/apps.
Your IP address is also used to help identify you and to gather broad
demographic information.
How the website/apps uses the information it
collects/tracks?
Bharat Matrimony.com collects information for data analysis, identifying
usage trends, determining the effectiveness of our promotional campaigns and to
evaluate and improve our websites or apps, products, and services ,marketing
research from our users primarily to ensure that we are able to fulfil your
requirements and to deliver Personalised experience.
For European Union Members (EU)
If you are located in the EU, you will be asked to provide consent to the
collection, processing, and sharing of your personal information. Personal
information means any information related to an identified or identifiable
natural person. You have the right to share and access your personal
information and right to withdraw consent for sharing your personal information
at any point of time and right to erase your personal information subject to
applicable laws. for sharing your personal information at any point of time.
You can withdraw your consent provided by contacting us. Your personal
information may be stored in databases located outside of the EU including in
India. Where we transfer personal data outside of EU, we either transfer
personal information to countries that provide an adequate level of protection
or we have appropriate safeguards in place. We may require proof of or
need to verify your identity before we can give effect to these rights. To
request to review, update, or delete your personal information, please submit a
request form by sending an email to privacy@mastersmatrimony.com . We may share
your information with third parties who are an anti-fraud solution provider(s)
located in UK. They help us to ensure we keep you safe from scammers and
fraudster.
With whom the website/apps shares the information
it collects/tracks?
We may share such identifiable information with our
associates/affiliates/subsidiaries and such associates/affiliates/subsidiaries
may market to you as a result of such sharing. Any information you give us is
held with the utmost care and security. We are also bound to cooperate fully
should a situation arise where we are required by law or legal process to
provide information about a customer/visitor.
Where required or permitted by law, information may be provided to others,
such as regulators and law enforcement agencies or to protect the rights,
property or personal safety of other members or the general public. We may
voluntarily share your information with law enforcement agencies / Gateway
service providers / anti-fraud solution provider(s) if we feel that the
transaction is of suspicious nature.
From time to time, we may consider corporate transactions such as a merger,
acquisition, reorganization, asset sale, or similar. In these instances, we may
transfer or allow access to information to enable the assessment and
undertaking of that transaction. If we buy or sell any business or assets,
personal information may be transferred to third parties involved in the
transaction.
Our website/apps links to other website/apps that may collect personally
identifiable information about you. We are not responsible for the privacy
policy or the contents of those linked website/apps.
How Long Do We Keep Your Information?
As stipulated in the Privacy Policy we will retain the information we
collect from users under the following circumstances:
For as long as the users subscribe to our services to meet their suitable
purpose(s) for which it was collected, for the sake of enforcing agreements,
for performing audits, for resolving any form of disputes, for establishing
legal defences, for pursuing legitimate businesses and to comply with the
relevant applicable laws.
What are the Security Precautions in respect of
your personal information?
We aim to protect your personal information through a system of
organizational and technical security measures. We have implemented appropriate
internal control measures designed to protect the security of any personal
information we process. However, please also remember that we cannot guarantee
that the internet itself is 100% secure. Once your information is in our
possession, we adhere to security guidelines protecting it against unauthorised
access.
Change of Privacy Policy
We may change this Privacy Policy from time to time without any notice to
you. However, changes will be updated in the Privacy Policy page.
How to address your Grievance : The Grievance officer
The Grievance officer shall be available between 10 am to 6 pm IST from
Monday to Saturday excluding Sunday's and Public Holidays in India.
The Grievance officer is appointed as per Section 5 (9) of the Information
Technology ( Reasonable Security & Procedures and Sensitive Personal data
or Information ) Rule, 2011.
